+91 444 350 7253 sales@socamps.com
Don't Pay for Users, 
Pay for Usage

BASIC

$200 / Year
  • Unlimited Users & Chats
  • Unlimited Chat History
  • Real-Time Visitor Tracking
  • Pre-Built Forms
  • Visitor Analytics
  • FAQs & Auto Answers
  • 100K MUV*
  • E-Mail Support
Choose Plan

PRO

$500 / Year
  • BASIC +
  • Session Flow Report
  • Pre-built Triggers
  • Custom Forms
  • Pre-built Popups
  • SaaS App Integration
  • 200K MUV
  • Biz Hrs Support
Choose Plan

STANDARD

$100 / Month
  • PRO +
  • Intelli Assign
  • Custom Triggers with User Behavior
  • Custom Popups
  • Pre-built E-Commerce Engagement
  • Direct CRM Integration
  • 500K MUV
  • 24x5 Support
Choose Plan

EXPERT

$250 / Month
  • STANDARD +
  • Chat & Agent Reports
  • Marketing Channel Analysis Reports
  • Custom E-Commerce Engagement
  • End-to-End Conversion Tracking
  • Page Effectiveness Report
  • 1M MUV
  • 24x7 Support
Choose Plan

MUV* - Monthly Unique Visitors    💰 - Price Inclusive of All Taxes

We at SOCAmps like to provide the customer with the best deal possible which is a benefit for them as well as ourselves. We have seen most SaaS software priced with Users in mind, when there is set User package a Business might be interested in. The reason being, Agents (Support/Sales/Services) keep on getting in and out of firms. And also Teams tend to get re-organized based on priority time in and again. Hence, the SOCAmps Live Chat Pricing is always tuned towards how it is being used in the Customer’s WebSite or App. So the pricing is based on Usage, rather than based on Users who might use the software.

Frequently Asked Questions

What is Pay-per-Usage?

Lots of SaaS players have a User based licensing. And also sell packages of 5 Users, 10 Users, 50 Users etc., (GMail including), we are here to break that myth. All basic costs for a SaaS vendor is based on usage, either the Server or the Storage or the Bandwidth, so why try to monetize based on Users when it is easier to charge based on Usage. And also Software determines the value earned by the SaaS vendor, if software is good and Customers are using it by the troves, then charging per usage not only gives the laws of economy back to the Customer, but also is the most fairest thing to do.

So, How do you want to Pay, per User or per Usage – User based licensing is a Myth! Usage based Licensing is King!

Benefits of Yearly/ Monthly payments.

When you start to paying Yearly, it is better for the overall economy of the Company. It gives better Cashflow, Working Capital for the Company to play around with, experiment and also bring in the best features to the Customers.

Monthly Payments are also necessary such that we present to the truly Operational Cost advantage to the Customers such that they can plan their Cashflow and Working Capital according their wishes and usage of the platform.

Hence for lower amounts of Cost, we allow only Yearly Payments and for higher plans we allow both Monthly & Yearly Payments.

And also for those who can, we offer 2 Months free from 12 Months and charge only for 10 Months if they plan to pay Yearly.

What is MUV?

MUV is Monthly Unique Visitor. When usage for the Live Chat system is judged, we start when a Visitor enters the Site, we record which pages he visits, which pages he glances, which pages he interacts etc., Hence, to charge for usage, we need to start where the Visitor begins and where he ends up. A Unique Visitor is termed as the Visitor first enters the Site. A Monthly Unique Visitor is thus the Unique Visitor who enters the Site on any given Calendar Month.

Is there any Trial based version?

All our plans come with a full-featured 30 day Trial Period, except our Enterprise Plans. We also provide additional extensions to the Trial Period to ensure the Customer is fully on-boarded and has been successfully been able to get benefited by the platform.

Our Enterprise Plans are a different beast altogether, not just about price negotiations and tremendous evaluation cycles, contract finalization and collaboration to create the customized environment as requested by the user, but also the sheer effort needed for us to complete the project. Thus Enterprise Plans which after the decision is made is generally requested to pay a part of the Invoice as an Advance and then initialize with the setting up and deployment of the solution.

What is a Seat?

In Live Chat parlance, a Seat is an active Logged on Chat Agent who is able to communicate with the Customer. That is most Live Chat software use this parlance to restrict the number of Agents actually Logged on to the system to manage the Load on their Servers as well as provide a marketing gimmick of having unlimited Chat Agent support in all their plans. But only 1 or 5 Logins allowed actively to be used to Chat with the Customer.

At SOCAmps Live Chat we practice a little bit of Techno-Craft which allows us to maintain better Server Loads and thence we provide Unlimited Seats, Unlimited Agents, Unlimited Chat History, and mostly Unlimited Everything. We don’t like to work on Marketing Gimmicks, we are plain and simple a honest company trying to make a living. We provide extra-lucrative features to compensate for the abundance of seats in the Beginner Plans.

Can You Provide Custom Package Plan?

All our plans come with a full-featured 30 day Trial Period, except our Enterprise Plans. We also provide additional extensions to the Trial Period to ensure the Customer is fully on-boarded and has been successfully been able to get benefited by the platform.

Our Enterprise Plans are a different beast altogether, not just about price negotiations and tremendous evaluation cycles, contract finalization and collaboration to create the customized environment as requested by the user, but also the sheer effort needed for us to complete the project.

Thus Enterprise Plans which after the decision is made is generally requested to pay a part of the Invoice as an Advance and then initialize with the setting up and deployment of the solution.

A tid-bit, we also provide totally re-branded solutions for our Enterprise Plans!!