Direct CRM Integration
Removes the middle man and adds the Visitor directly to the Marketing & Sales Team’s funnel – ensuring easy approachable team. Now you need not wait for the Toll Free Number Operator or the E-Mail Reader to import Leads into the CRM to be processed. If you got a Field Sales Team, then direct integration to the CRM enables instant access to the Customer and their requirement to the Sales Team who are already on that area. If you have a In-House Sales Team, they have the opportunity to reach the customer immediately via Live Chat and close the sale.
From Website to Sales Lead
Converting a Visitor to a Sales Lead couldn’t have been easier. Tracking a Visitor from the Get-GO, and qualifying him from a prospect to a potential customer has never been so easy. Supporting CRM Integration with various popular Sales CRM products, your SOCAmps Live Chat is now the best channel to identify the Customers.
Instant Agent Assignment
Most Websites carry a contact form, a live chat, an e-mail and a toll-free phone number. SOCAmps Live Chat provides a Contact Form, A Live Chat which directly integrate to CRM as well as instantaneous Agent allocation algorithm to enable immediate attention to the Customer.